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The rapid growth of artificial intelligence is transforming nearly every aspect of our lives—and while adoption in education has been slower than in many parts of the economy and broader culture, it is no exception. As AI technology evolves, currently adopted tools are offering AI enhancements and AI tools designed specifically for the unique needs of schools and districts are becoming increasingly accessible. From automating time-consuming administrative tasks, to streamlining data analysis, to offering personalized student and family support at scale, AI tools are opening up new possibilities in how we serve students and manage school operations.
For CCR efforts in particular, AI can help educators ensure no student falls through the cracks by guiding postsecondary planning, enhancing progress tracking, and enabling more targeted, timely interventions. AI-enhanced systems also have the ability to easily expand channels for communication and outreach to students and families in ways that align with their needs and preferences. At the click of a button, with a well written prompt, content can be generated: PowerPoint presentations become podcasts, webinars become social media posts, and transcribed meeting minutes become personalized to-do lists.
As the new school year begins, administrators and counselors have a key opportunity to familiarize themselves with the kinds of AI tools and resources that exist and begin to utilize them to streamline workflows and make more informed, data-driven decisions. By thoughtfully integrating AI into CCR processes at the beginning of the year, schools and districts can free up valuable time for relationship-building, respond more quickly to emerging student needs, and strengthen efforts to personalize CCR supports for all students and families.
It is important to learn the distinctions among the different ways that the generic term AI is used and what is needed to successfully utilize these capabilities. There is generative AI such as Gemini by Google, ChatGPT by OpenAI, Claude by Anthropic, Grok by XAI, Perplexity, and others. These are general knowledge AI that can summarize, answer questions, conduct dialogues, and write in a human-like manner. Currently, these AI offerings run through a web browser and utilize the computing power of the cloud.
Another form is application-specific AI that acts as an assistant to help produce and format slide decks, spreadsheets, text documents, audio-video presentations, and similar products. The best known of these is the suite of Copilot AI assistants offered by Microsoft. Such systems are excellent for transcription and translation purposes. These features can run in the cloud but are increasingly offered by running on a modern laptop with information safely processed locally.
This distinction is important because any information put into a cloud-based AI is used to help train the AI model. Be careful to never put personally identifiable information on a student, or yourself, into a cloud-based AI system. In the near future, this limitation is being overcome by school districts running AI systems that are self-contained so that privacy and security is protected.
Administrators, counselors, and educators can use the tips and tools below to improve communication, find innovative ways to connect with students, leverage data more effectively, create efficiencies in your work, and ultimately, amplify your impact on student success this school year.