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The Power of AI to Personalize and Scale CCR Programs

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The Power of AI to Personalize and Scale CCR Programs

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The Power of AI to Personalize and Scale CCR Programs

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The Power of AI to Personalize and Scale CCR Programs

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The Power of AI to Personalize and Scale CCR Programs

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The Power of AI to Personalize and Scale CCR Programs

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The Power of AI to Personalize and Scale CCR Programs

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The Power of AI to Personalize and Scale CCR Programs
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School districts across the country are navigating an unprecedented pace of change. New statutory and regulatory mandates, shifting accountability systems, fluctuating enrollment patterns, and ongoing budget pressures require constant recalibration. At the same time, technology continues to reshape district operations as well as the very nature of teaching and learning.

Nowhere is this more evident than in the rapid rise of artificial intelligence (AI). Since the graduating class of 2026 entered high school in the fall of 2022, the educational landscape has transformed. Publicly available AI tools have become ubiquitous, generative AI is embedded across instructional platforms, and the private sector’s adoption of AI has fundamentally altered the postsecondary pathways and job skills students must be prepared for. AI is not only redefining what students need to know; it is reshaping how students learn, how teachers teach, and how counselors guide students through complex postsecondary planning.

At a time when many districts are stretched thin, AI holds incredible potential to streamline, scale, and personalize college and career readiness (CCR) efforts. Emerging tools show promise to enrich CCR experiences for students while reducing the administrative burden on staff. By thoughtfully integrating AI into CCR workflows, districts can improve the day-to-day experience of counselors and educators, expand students’ access to high-quality support, and strengthen analysis at the student, cohort, school, and district levels. AI offers districts a unique opportunity to deliver more for students, with greater personalization, efficiency, and scale at a moment when the stakes for their futures have never been higher.

AI Can Transform Student Engagement in College and Career Readiness

Students are already using AI at a remarkable scale. More than 75% of high school students used generative AI during the 2024–25 school year, with half using it for school work. Among college students, that number is estimated at 86%. Adoption, therefore, is not the challenge. The real opportunity–and the real work for districts–is helping students channel that everyday use of AI into purposeful, meaningful support for their college and career readiness (CCR) planning.

AI has the potential to transform how students explore pathways, prepare for next steps, and build the skills they need for postsecondary success. The most effective AI-enhanced CCR uses, paired with thoughtful instruction from educators and counselors, can encourage students to:

  • Explore Careers Through Dynamic Inquiry: Students can now ask AI questions such as: “I’m thinking about becoming an architect (or car designer, HVAC technician, or any other role). What is that job like?” They can then go deeper: “What training and experiences do I need?” “What should I be doing in high school to prepare?” Strong AI models adjust to students’ interests, tone, and level of understanding, allowing each student regardless of background or prior exposure to engage in career exploration that feels personal, conversational, and relevant.
  • Offer Personalized College Advising:  AI can serve as a first-step advising partner. Students can provide their interests, long-term goals, geographic preferences, and other context as the AI prompts for more information. From there, it can help students identify institutions that align with their aspirations and, importantly, ask follow-up questions the student may not know to ask. This interactive, back-and-forth dialogue represents an entirely new mode of exploration that mirrors the best parts of a conversation with a counselor, but is available anytime a student is ready to engage.
  • Practice Interviews and Prepare for Opportunities: Generative AI can role-play with students to prepare for college admissions interviews, scholarship conversations, internship applications, or employment interviews. This level of individualized preparation is impossible to provide for every student at scale through human staff alone. Yet AI now makes it accessible to all students, every day, as many times as they need it.

Just as districts once taught students how to search, vet, and synthesize information online, today’s CCR work must also include building AI literacy. Students need explicit instruction in how to prompt AI effectively by supplying context, asking clarifying questions, and iterating on responses. They must also learn to approach AI-generated content with healthy skepticism–recognizing that while AI is powerful, it is not infallible and must always be paired with human judgment.

AI is a Force Multiplier for Counselors and School Staff

For counselors and school-based staff, the demands of the job have never been greater. High caseloads, expanding responsibilities, frequent policy changes, and the steady stream of student needs and emerging crises create an overwhelming daily workload. Counselors enter the profession to work directly with students, yet a significant portion of their time is consumed by routine tasks, data gathering, document preparation, and answering basic questions that could be more efficiently handled by technology.

AI has the potential to give counselors back the time and bandwidth they need to do the work that matters most: building relationships, providing individualized guidance, and supporting students through critical decisions. When implemented within a secure district data ecosystem, AI can serve as a reliable, context-aware assistant that lightens the administrative load while enhancing the quality and consistency of services.

  • Streamlining Routine Tasks to Increase Time With Students: AI can generate fast, accurate responses to simple questions from students and families–questions that often flood counselors’ inboxes because the information is hard to locate in a handbook or on a district website. With district-configured AI systems or user-friendly chatbots, families can get timely answers without adding to staff workload. AI can also help sort and identify incoming emails, draft responses for counselor review, and identify relevant resources, reducing the administrative burden and improving responsiveness.
  • Accelerating the Preparatory Work Behind Personalized Guidance: High-quality counseling requires deep familiarity with each student. Whether writing a letter of recommendation, helping a student build a college list, or advising on course selection, counselors must review transcripts, test scores, academic histories, activities, awards, and more before they can craft personalized advice. This preparatory work is essential but time-intensive. AI can securely assemble and summarize these data points, draft initial documents, and prepare outlines or recommendation templates tailored to each student’s profile. Counselors can then focus their energy on refining the personalized elements, ensuring the final product is accurate, meaningful, and high quality. Instead of starting from scratch, counselors begin several steps ahead, dramatically increasing both efficiency and impact.
  • Enhancing Communication and Reducing the Volume of Inbound Requests: Districts are increasingly adopting AI-powered communication tools to handle the most common questions from students and families. Chatbots and automated assistants can provide 24/7 support, share key CCR information, and guide users through processes such as transcript requests, scholarship searches, college application steps, or work-based learning logistics. This reduces the daily influx of emails to counselors and administrators, allowing staff to spend more of their time on individualized support.
  • Strengthening Transcript and Pathway Analysis: AI can also support staff in analyzing student transcripts against college admission requirements, industry certification pathways, or state graduation criteria. By quickly identifying gaps, opportunities, or next-step recommendations, AI helps counselors provide clearer, more accurate guidance and ensures that no student’s needs are overlooked due to time constraints or manual review.

Making Data More Accessible With AI

One of the most valuable benefits of AI for schools and districts is how much easier it makes working with data. Educators no longer have to be experts in spreadsheets or data systems to get meaningful insights. With AI tools, staff can simply ask questions in plain language and the system can search reports, analyze datasets, and summarize key findings. AI can review transcripts against admission or job-entry requirements, highlight patterns in postsecondary enrollment or persistence, and translate complex information into clear, actionable insights. Staff gain faster, more accurate answers, allowing them to focus on planning, intervention, and support rather than on data analysis. To fully tap into these capabilities, districts will need to ensure their information systems can securely connect with AI tools. Most already use cloud-based platforms, but thoughtful integration will be critical for delivering on AI’s promise for the entire school community.

A Pivotal Moment for Districts

As districts explore how AI can support students, counselors, and staff, they are not doing so alone. The federal government is actively creating the conditions and proposing funding  for responsible, strategic AI adoption across K–12 education, signaling that AI will play an increasingly central role in how schools deliver instruction, streamline operations, and prepare students for postsecondary success.

In July, the U.S. Department of Education issued Dear Colleague” letter  encouraging states and districts to use federal formula and discretionary funds to invest in AI across three priority areas:

  • High-quality instructional materials enhanced by AI
  • AI-powered high-impact tutoring
  • AI tools that support college and career exploration, advising, and navigation

The explicit inclusion of CCR tools underscores a growing national recognition that AI can significantly strengthen how students explore pathways, make informed decisions, and navigate the complex steps toward college, career, and workforce opportunities. This guidance builds on the Presidential Executive Order, “Advancing Artificial Intelligence Education for American Youth,” which established a long-term federal commitment to expanding AI literacy, strengthening workforce preparation, and equipping schools with tools that help students thrive in an AI-driven economy.

In the months since, agencies including the Departments of Education, Labor, Energy, and Health and Human Services have begun aligning their efforts to support schools and regional partners. Their collective actions are reshaping the policy landscape and tying K-12 AI adoption to broader national strategies for innovation and economic development.

With clearer guidance, stronger incentives, and growing federal support, districts now have both the opportunity and the responsibility to integrate AI into the systems that underpin college and career readiness. Doing so will allow them to scale support, personalize guidance, and ensure every student is prepared for the rapidly changing world ahead.

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